Flight delay compensation
If you arrived at your destination significantly late, you may be entitled to compensation.
When a flight arrives late at your final destination, passenger-rights rules such as EU261 and UK261 may entitle you to fixed compensation — separately from any refund. What matters most is how late you arrived at your final destination, not just the departure delay.
When you may be eligible
- Your arrival at the final destination was delayed by 3 hours or more.
- The route is covered by an applicable passenger-rights regulation.
- The delay was within the airline's control (not an extraordinary circumstance).
- You held a confirmed booking and checked in on time.
What to do
- Note your actual arrival time at the final destination.
- Keep your booking confirmation and boarding pass if available.
- Check your flight for free — it takes a few minutes.
Compensation depends on the applicable passenger-rights regulation, route, flight distance, delay at your final destination, cancellation notice, operating airline, cause of disruption, and supporting evidence. The amounts shown are illustrative and are not a guarantee.