Flight cancellation compensation
A cancelled flight with short notice may qualify for compensation in addition to a refund or re-routing.
If your flight was cancelled, you may be entitled to compensation depending on how much notice you were given, the timing of any alternative offered, and the cause. Eligibility is not decided by a single checkbox — the individual facts matter.
When you may be eligible
- You were informed less than 14 days before departure.
- Any alternative flight offered departed or arrived outside the allowed limits.
- The cancellation was within the airline's control.
- The route is covered by an applicable regulation.
What to do
- Find the cancellation notice and when you received it.
- Note any alternative flight times you were offered.
- Check your flight for free to see if it may qualify.
Compensation depends on the applicable passenger-rights regulation, route, flight distance, delay at your final destination, cancellation notice, operating airline, cause of disruption, and supporting evidence. The amounts shown are illustrative and are not a guarantee.